Insurance Investigations
Since 2002, ABi has been a leader in Insurance Investigations, dedicated to finding innovative solutions that meet our clients’ needs. Our goal is to deliver superior, timely, and cost-efficient services. We are committed to providing professional, high-quality services with the highest standards of integrity and professionalism.
Our Insurance Investigation Services
Workers Compensation Investigations
Life Income Protection Investigations
Personal Accident Investigations
CTP Investigations
Fidelity/ Financial Fraud
Investigations
Motor Vehicle
Investigations
Public/ Product
Liability Investigations
Get In Touch
Workers Compensation Investigations
Workers’ Compensation Insurance is a mandatory requirement for all businesses employing staff, ensuring that employees receive financial support and coverage in the event of a workplace incident or injury. Insurance companies or government agencies—depending on the state or territory—are responsible for proactively managing and monitoring laws and entitlements. This may include conducting independent investigations, such as factual/circumstances investigations, surveillance, desktop investigations, or skip trace investigations.
ABi provides comprehensive investigative solutions to assist insurers in validating claims while upholding the highest standards of integrity and professionalism.
Life Income Protection Investigations
Life and Income Protection Insurance provides essential financial security for individuals and their families in times of need. However, some individuals may attempt to exploit these policies, making it necessary for insurers to proactively manage claims and ensure compliance with laws and entitlements.
To maintain the integrity of these policies, insurers may require independent investigations such as factual/circumstance investigations to establish the facts surrounding a claim, surveillance investigations to monitor claimants and verify consistency with reported restrictions, desktop investigations to conduct online and database research for quick, specific outcomes, or skip trace investigations to locate witnesses or individuals relevant to a claim.
ABi provides comprehensive investigative solutions to assist insurers in validating claims while upholding the highest standards of integrity and professionalism.
Personal Accident Investigations
Personal Accident Insurance is essential for small business owners who are not eligible for other forms of coverage, such as Workers’ Compensation. Just like Workers’ Compensation, insurers must proactively manage claims and ensure compliance with relevant laws and entitlements. This process may require independent investigations, including factual/circumstance investigations to verify claims, surveillance to assess the claimant’s activities, desktop investigations to conduct online and database research for quick, specific outcomes, or skip trace investigations to locate relevant individuals.
ABi provides comprehensive investigative solutions to assist insurers in validating claims while upholding the highest standards of integrity and professionalism.
CTP Investigations
Compulsory Third Party (CTP) Insurance is a mandatory form of coverage for all roadworthy vehicles. It ensures that drivers, passengers, and pedestrians injured in a motor vehicle incident receive financial support and medical coverage when needed.
However, there are situations where incidents require clarification or confirmation. In such cases, insurers may seek independent investigations, including factual/circumstance investigations to verify claims, surveillance to assess claimant activities, desktop investigations to conduct online and database research for quick, specific outcomes, or skip trace investigations to locate relevant individuals.
ABi provides comprehensive investigative solutions to assist insurers in validating claims while upholding the highest standards of integrity and professionalism.
Fidelity/ Financial Fraud Investigations
The success of any organisation relies on employing trustworthy and reliable individuals, especially in the management of company finances. Unfortunately, financial discrepancies and cash flow irregularities can occur, raising suspicions of fraud.
ABi specialises in Forensic Investigations, working alongside expert forensic accountants and auditors to assess potential financial fraud within your organisation. Our investigations focus on identifying the type of fraud, understanding how it occurred, determining the total financial loss, and assisting in efforts to recover funds or take action against the responsible individuals.
With a commitment to integrity and precision, ABi provides businesses with the critical insights needed to safeguard financial assets and maintain trust within their organisation.
Motor Vehicle Investigations
Motor Vehicle Insurance is essential, particularly for individuals operating businesses that rely on transportation. To ensure compliance with laws and entitlements, insurers must proactively manage and monitor claims. In some cases, independent investigations may be required, including factual/circumstance investigations to verify claim details, surveillance to assess claimant activities, desktop investigations to conduct online and database research for quick, specific outcomes, or skip trace investigations to locate relevant individuals.
ABi provides comprehensive investigative solutions to assist insurers in validating claims while upholding the highest standards of integrity and professionalism.
Public/ Product Liability Investigations
Public and Product Liability Insurance is essential, particularly for individuals operating businesses, as it provides protection against claims arising from injury, property damage, or defective products. To ensure compliance with laws and entitlements, insurers must proactively manage and monitor claims. In some cases, independent investigations may be required, including factual/circumstance investigations to verify claim details, surveillance to assess claimant activities, desktop investigations to conduct online and database research for quick, specific outcomes, or skip trace investigations to locate relevant individuals.
ABi provides comprehensive investigative solutions to assist insurers in validating claims while upholding the highest standards of integrity and professionalism.
How We Investigate
Since 2002, ABi has been a leader in Insurance Investigations, dedicated to finding innovative solutions that meet our clients' needs. Our goal is to deliver superior, timely, and cost-efficient services. We are committed to providing professional, high-quality services with the highest standards of integrity and professionalism.
Process & Confidentiality
Before initiating an investigation, we conduct a thorough consultation with our clients to review all case details and establish the expected outcomes. We then tailor our investigative approach to meet the client’s specific needs, ensuring they are fully comfortable with our management plan before proceeding.
Throughout the investigation, we provide regular updates on the progress of our inquiries. Upon completion, we deliver a comprehensive report that includes detailed information, statements, online evidence, photography, and other relevant findings.
Client confidentiality is our top priority. All personal information, correspondence, and investigation results remain strictly confidential and will never be shared with third parties. For more details, please refer to our Privacy Page and the ABi Privacy Policy.
“Since 2002 ABi has provided EML with quality investigative reports and support on a number of key projects, helping our organisation drive better claims outcomes for our customers. It is ABi’s industry expertise, coupled with their outstanding service which recommends them to organisations seeking specialist investigation services.”
- Mark Coyne, Chief Executive
“AB Investigations are Moray and Agnew’s trusted investigations partner. We work with ABI to ensure the best and fairest legal outcomes when it comes to our clients’ insurance related matters. During our partnership to date, ABI have been nothing but professional and passionate in their approach. Each case comes with thorough and quality reporting and their level of investigative expertise is evident in their results. They often exceed our expectations, and I can without a doubt recommend their services”.
- Michael Lee, Moray & Agnew Lawyers
"BBW Lawyers have found the quality of work provided by ABi over the last five years to be of the highest order and it has resulted in a number of fantastic results for our clients in both areas of factual investigation and surveillance.
ABi provide quality reporting in an efficient and timely manner, together with regular and useful updates during the course of the investigation. ABi have continually met and exceeded our requirements and expectations and it is without hesitation that BBW Lawyers endorse their services."
- Michael Connelly, BBW Lawyers
"Bartier Perry has worked with AB Investigations for over 13 years and consistently found their team to be highly attuned to the legal issues in each case. Their clear, focused, and relevant reports have been invaluable in shaping our litigation strategies and achieving the best outcomes for our clients. We confidently recommend ABi to any organisation seeking first-class professional investigative services."
- Bartier Perry Lawyers
"McCabes Lawyers has worked with AB Investigations for over 10 years, including on high-profile and sensitive matters for government and private sector clients. ABI is our trusted provider, delivering timely, focused, and legally relevant reports that help shape our litigation strategies and achieve the best outcomes. We highly recommend ABI for first-class professional investigative services."
- McCabes Lawyers
More Areas of Service
Corporate / Workplace
Investigations
Domestic / Personal
Investigations