Services

ABi is your trusted partner for all types of personal, insurance, and workplace investigations, no matter the complexity or scale. As an industry leader, we are committed to tailoring our services to meet the unique needs of each client.

With a nationwide network and the latest investigative technology, our highly trained investigators provide unparalleled technical expertise across all areas of investigation. We ensure that every case is handled with the highest level of professionalism, integrity, and discretion to deliver accurate, timely, and actionable results.

At ABi, we don’t just conduct investigations—we provide peace of mind through our commitment to quality, transparency, and excellence in every case we undertake.

What is a Factual/Circumstance Investigation?

A Factual or Circumstance Investigation involves gathering detailed information and evidence to establish the facts of a case, issue, or event. In insurance and workplace investigations, this process includes accessing relevant documents, conducting interviews, and obtaining witness statements to determine the circumstances surrounding an incident, injury, or occurrence.

At ABi, these investigations are conducted to:

Assist in decision-making regarding liability and claims.

Examine negligence—determining who was at fault.

Investigate third-party negligence and potential recovery opportunities.

Analyse additional aspects related to the incident, injury, or event.

Our reports include comprehensive evidence and findings, such as:

Analysis of the circumstances leading to the investigation.

Witness statements and firsthand accounts.

Video and photographic evidence to support claims.

Employment and financial records for verification.

Medical and accident records where applicable.

Secondary investigations such as safety, police, or fire reports.

ABi’s thorough and professional approach ensures that every case is handled with accuracy, integrity, and attention to detail, helping clients make informed decisions based on reliable, well-documented evidence.

What is Pre-employment Screening?

Pre-Employment Screening

ABi’s pre-employment screening services are designed to assist businesses in selecting the most suitable, honest, and reliable candidates. By identifying dishonest or unsuitable applicants, our screening process helps organisations build a culture of trust, integrity, and corporate governance while reducing risks associated with fraud, dishonesty, and poor performance.

Why Pre-Employment Screening Matters?

  • Prevents fraud and misconduct before it happens
  • Ensures candidates possess the skills and experience they claim
  • Protects the company’s reputation and financial security
  • Deters unqualified or dishonest applicants from applying

Our Pre-Employment Screening Process Includes:

  • Background checks (identity verification, criminal records, etc.)
  • Education and qualification verification
  • Employment history and reference checks
  • Civil litigation history
  • Bankruptcy and financial stability assessments
  • Checks for undisclosed business interests or conflicts of interest

For senior-level or sensitive positions, ABi provides enhanced screening to ensure greater due diligence and risk mitigation.

What is Skip Tracing?

Skip tracing is the process of identifying and locating individuals or witnesses who are difficult to find. This service is crucial for legal, financial, and investigative purposes, such as locating debtors, missing persons, or witnesses required for legal proceedings.

The Skip Tracing Process:

  1. Verification – ABi reviews the provided information to establish a clear profile of the subject.
  2. Data Collection – We gather additional records and intelligence to track their whereabouts.
  3. Analysis & Verification – The collected data is analysed and cross-referenced to confirm the most up-to-date and accurate location details.

Common Sources Used for Skip Tracing:

  • Phone number databases
  • Credit reports and financial history
  • Employment records and job applications
  • Criminal background checks
  • Utility bills (phone, water, gas, electricity, etc.)
  • Social media activity and digital footprint
  • General online public records

While some records are publicly accessible, others require licensed access or legal authorisation. As a professional investigation firm, ABi has the resources, expertise, and legal authority to conduct discreet and effective skip tracing.

What is a Desktop Investigation?

Desktop investigations are a powerful and efficient investigative tool designed to gather critical information and achieve the client’s designated outcome. These investigations focus on online and remote research, allowing for swift, discreet, and cost-effective fact-finding.

ABi’s desktop investigations include:

  • Online Database Searches – Retrieving information on insurance details, residency, voting records, business affiliations, and more.
  • Social Media Analysis – Examining online presence and activity for relevant insights.
  • Verification of Provided Information – Confirming the accuracy of previously submitted data and correspondence.
  • General Online Activity Monitoring – Identifying any digital traces relevant to the case.

Our dedicated team of specialists utilises advanced research techniques to ensure accurate, confidential, and legally compliant investigations. ABi’s desktop investigations provide quick, reliable intelligence for corporate, insurance, legal, and personal matters.

What is Surveillance?

Surveillance investigations involve the covert monitoring of individuals, locations, or vehicles to gather intelligence and verify facts. Conducted discreetly, subjects remain unaware they are under observation, ensuring the integrity of the investigation.

At ABi, our surveillance services provide critical insights for a variety of cases, including:

  • Insurance fraud investigations (e.g., exaggerated injury claims).
  • Corporate and workplace misconduct (e.g., employee theft or policy violations).
  • Family law matters (e.g., child custody and infidelity investigations).
  • Personal and private investigations (e.g., verifying suspicious behavior).

Our surveillance findings are documented with:

  • Comprehensive reports detailing observed activities.
  • High-quality video footage to support findings.
  • Still photography for clear evidence.

ABi’s highly trained operatives plan, execute, and analyse surveillance with precision, discretion, and professionalism, delivering reliable and actionable intelligence for our clients.

AREAS OF SERVICE

Insurance

Investigations

Corporate / Workplace

Investigations

Domestic / Personal

Investigations

“Since 2002 ABi has provided EML with quality investigative reports and support on a number of key projects, helping our organisation drive better claims outcomes for our customers. It is ABi’s industry expertise, coupled with their outstanding service which recommends them to organisations seeking specialist investigation services.”

- Mark Coyne, Chief Executive

“AB Investigations are Moray and Agnew’s trusted investigations partner. We work with ABI to ensure the best and fairest legal outcomes when it comes to our clients’ insurance related matters. During our partnership to date, ABI have been nothing but professional and passionate in their approach. Each case comes with thorough and quality reporting and their level of investigative expertise is evident in their results. They often exceed our expectations, and I can without a doubt recommend their services”.

- Michael Lee, Moray & Agnew Lawyers

"BBW Lawyers have found the quality of work provided by ABi over the last five years to be of the highest order and it has resulted in a number of fantastic results for our clients in both areas of factual investigation and surveillance.

ABi provide quality reporting in an efficient and timely manner, together with regular and useful updates during the course of the investigation. ABi have continually met and exceeded our requirements and expectations and it is without hesitation that BBW Lawyers endorse their services."

- Michael Connelly, BBW Lawyers

"Bartier Perry has worked with AB Investigations for over 13 years and consistently found their team to be highly attuned to the legal issues in each case. Their clear, focused, and relevant reports have been invaluable in shaping our litigation strategies and achieving the best outcomes for our clients. We confidently recommend ABi to any organisation seeking first-class professional investigative services."

- Bartier Perry Lawyers

"McCabes Lawyers has worked with AB Investigations for over 10 years, including on high-profile and sensitive matters for government and private sector clients. ABI is our trusted provider, delivering timely, focused, and legally relevant reports that help shape our litigation strategies and achieve the best outcomes. We highly recommend ABI for first-class professional investigative services."

- McCabes Lawyers